Evaluation
A request is not a firm quote
Information sent through the website is used for an initial evaluation. Submitting the form does not create a contract or guarantee an intervention time. The scope of work, prices, taxes, payment terms and any contractual guarantee, if applicable, must be confirmed in writing.
Intervention
Methods depend on the situation
Recommendations consider the pest, building, occupants and observed conditions. Results and the number of visits may vary according to the species, activity, condition of the building, access to affected areas and compliance with recommendations.
Guides and general information
General information is not a diagnosis
The guides and other website content provide general reference information. They do not constitute a diagnosis, definitive pest identification, emergency advice or advice specific to a property. Similar signs may have different causes, and an inspection or other verification may be required.
Pesticides
The label and applicable rules prevail
When a pesticide is required, its use must comply with its registration, label and applicable provincial and municipal requirements. Directions provided before and after the intervention must be followed.
Exposure or poisoning
Use the appropriate emergency resource
For actual or suspected pesticide exposure or poisoning, contact the Centre antipoison du Québec at 1-800-463-5060. For a serious or life-threatening emergency, call 911.